Privacy Policy

This Privacy Policy explains how Strike Batteries collects, uses, discloses, and protects your personal data when you visit strikebatteries.com (the “Site”) or otherwise interact with us, including by placing an order.

The data controller is:

Green World Technology Pty Ltd, an Australian company, ABN 77 616 775 001, registered office at Lev 1, 457-459 Elizabeth Street Surry Hills NSW 2010 Australia (“Strike Batteries”, “we”, “us”, or “our”).

We currently operate regional fulfilment warehouses in Australia, the United States, the United Kingdom, and Germany.

You can contact us about privacy matters at:

• Email: info@strikebatteries.com
• Post in Australia: PO Box 26 Northbridge NSW 1560 Australia
• Post in the EU: 311015 Zum Bürgerwehr 28 54516 Wittlich DE
• Post in the UK: 311015 Tanners Drive 68 MK14 5BP Blakelands, M
• Post in the US: 311015 8345 NW 66 ST #2000 33166-2696 Miami US

This Policy applies to personal data we collect through the Site, through your orders and communications with us, and through any related customer service interactions. It does not apply to third-party websites or services that may be linked from the Site.

We collect the following categories of personal data:

We collect this data:

• Directly from you, when you place an order, create an account, contact customer support, or subscribe to marketing communications;
• Automatically, through cookies and similar tracking technologies when you use the Site (see Section 8);
• From third parties, such as our payment processor, shipping carriers, and fraud-prevention services.

We use your personal data for the following purposes:

• To process, fulfil, and deliver your orders, including arranging shipping and handling customs documentation;
• To process payments and prevent, detect, and investigate fraud;
• To handle returns, warranty claims, and customer support enquiries;
• To communicate with you about your order;
• To send you marketing communications about our products, where you have opted in;
• To operate, secure, maintain, and improve the Site;
• To comply with our legal obligations;
• To establish, exercise, or defend legal claims.

If you are located in the European Union or United Kingdom, we rely on the following legal bases under the GDPR/UK GDPR:

• Performance of a contract: to process your order, arrange delivery, and provide customer support;
• Legal obligation: to comply with tax, accounting, customs, and consumer protection laws;
• Consent: for marketing communications you have opted into, and for non-essential cookies;
• Legitimate interests: for fraud prevention, Site security, and basic analytics.

We do not sell your personal data. We share personal data with the following categories of third parties, only as necessary:

• Payment processors, to process your payment securely (e.g. Stripe, PayPal);
• Shipping and logistics providers, including our regional fulfilment warehouses and international couriers;
• Our manufacturer in China, on a limited basis, for warranty claims;
• IT and platform service providers, including analytics providers;
• Professional advisers, such as accountants, auditors, and lawyers;
• Government and regulatory authorities, where required by law;
• A prospective buyer or successor entity, in connection with a business sale or restructuring.

Your personal data may be transferred to, stored in, and processed in countries other than your own, including Australia and, in limited circumstances, China (for manufacturer warranty assessments).

Where we transfer personal data of EU or UK residents outside the EU/UK, we put in place appropriate safeguards, such as Standard Contractual Clauses (SCCs) or the UK’s International Data Transfer Agreement (IDTA).

You may request further information about the safeguards we have in place by contacting us.

1. We use cookies and similar technologies on the Site for purposes including: enabling core Site functionality; remembering your preferences; analysing Site traffic; and, where you consent, delivering targeted advertising.
2. Cookies generally fall into these categories: strictly necessary cookies, performance/analytics cookies, and marketing/advertising cookies.
3. Where required by law, we will request your consent via a cookie banner before placing non-essential cookies.
4. You can control cookies through your browser settings, though this may affect Site functionality.

We retain personal data only for as long as necessary for the purposes described in this Policy:

• Order and transaction records: typically 5–7 years (as required by tax and accounting law);
• Warranty and product safety records: at least 1 year warranty period plus a reasonable period thereafter;
• Marketing data: until you unsubscribe or withdraw consent;
• Customer support correspondence: for a reasonable period to handle follow-up enquiries.

Where personal data is no longer needed, we will securely delete or anonymise it.

Depending on where you live, you may have the right to:

• Access the personal data we hold about you;
• Correct inaccurate or incomplete personal data;
• Request deletion of your personal data;
• Object to, or request that we restrict, certain processing;
• Receive a copy of your data in a portable format (data portability);
• Withdraw consent at any time, where processing is based on consent;
• Opt out of the sale or sharing of personal data, and opt out of targeted advertising;
• Not be discriminated against for exercising your privacy rights;
• Lodge a complaint with your local data protection or privacy regulator.

To exercise any of these rights, contact us using the details in Section 1.

We implement reasonable technical and organisational measures designed to protect your personal data against unauthorised access, loss, misuse, or alteration, including encryption of data in transit, restricted access controls, and use of reputable third-party payment processors.

No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. If we become aware of a data breach, we will notify you and/or the relevant regulator as required by applicable law.

The Site is not directed at, and we do not knowingly collect personal data from, children under the age of 16 (or such other age as constitutes a child under applicable local law). If you believe we have inadvertently collected personal data from a child, please contact us so we can delete it.

The Site may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

14.1 Australia

1. We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
2. You have the right to access personal information we hold about you and to request correction, in accordance with APP 12 and APP 13. We will respond within 30 days.
3. If you wish to make a complaint, please contact us first. If you are not satisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
4. Your personal information may be disclosed to overseas recipients as described in Section 7.

14.2 United States

1. Depending on your state, you may have rights under state privacy laws such as the CCPA/CPRA, and similar laws in other states.
2. Where applicable, you may have the right to: know what personal information we collect; delete your personal information; correct inaccurate information; opt out of the “sale” or “sharing” of personal information and targeted advertising; and limit the use of sensitive personal information.
3. We do not sell personal information for money. To opt out of any data sharing considered a “sale” under applicable law, contact us at info@strikebatteries.com.
4. We will not discriminate against you for exercising any rights under applicable US state privacy law.

14.3 United Kingdom

1. The UK GDPR and Data Protection Act 2018 apply. You have all rights described in Section 10.
2. If unsatisfied with our response, you may lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

14.4 European Union

1. The GDPR applies. You have all rights described in Section 10, including the right to lodge a complaint with your supervisory authority.
2. Where processing is based on consent, you can withdraw at any time without affecting the lawfulness of prior processing.
3. Where processing is based on legitimate interests, you have the right to object on grounds relating to your particular situation.

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when it was last revised. Where required by law, we will notify you of material changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at:

• Email: info@strikebatteries.com
• Post in Australia: PO Box 26 Northbridge NSW 1560 Australia
• Post in the EU: 311015 Zum Bürgerwehr 28 54516 Wittlich DE
• Post in the UK: 311015 Tanners Drive 68 MK14 5BP Blakelands, M
• Post in the US: 311015 8345 NW 66 ST #2000 33166-2696 Miami US